Terms of Service

These terms apply to your use of the Loop Recruit website, mobile applications and related services (the “Service”), operated by Loop Recruit Limited, a company registered in England and Wales (company number 16571067), registered office Unit 13e, 92 Burton Road, Sheffield, South Yorkshire, S3 8BX (“Loop”, “we”, “us”).

If your organisation has a separate written contract with us (for example a council, combined authority or funded programme), that contract and its data processing agreement take priority over these terms where they differ, for your organisation and for the people it gives access to Loop.

By creating an account, posting a vacancy or applying for a role through Loop, you agree to these terms. If you do not agree, please do not use the Service.

• Participant accounts are for people aged 18 or over who are entitled to work in the UK.
• Employers must be able to lawfully employ people in the UK.
• You must give true and accurate information and keep it up to date.

Loop is a software platform that helps participants, employers and support workers find and manage opportunities. It includes a matching tool that uses availability, pay, distance, flexibility and sociability to suggest compatible opportunities.

Loop is not an employer, a recruitment agency or an employment business, and does not make employment decisions. Any employment contract is between the employer and the participant. A match score is a guide and does not guarantee an interview, an offer or a placement.

Keep your login details secure. You are responsible for activity on your account. Tell us promptly if you think someone else has used it. We may suspend or end accounts that provide false information, misuse the Service or break these terms.

Employers who use Loop directly may be charged by subscription or per vacancy, at the price shown in the Service when they sign up. We will give reasonable written notice of price changes. Fees are non-refundable except where the law requires. Payments are handled by third-party payment providers. Fees for councils and funded programmes are set out in their own contracts.

Employers must carry out right-to-work checks and comply with UK employment and equality law, must not publish misleading, discriminatory or unlawful vacancies, and must hold employer's liability insurance where the law requires it.

Participants must keep their information accurate and must not submit false documents or misrepresent their skills or availability.

You must not use the Service to post unlawful, discriminatory or offensive content, harass or spam others, try to access data or systems without permission, probe or test the Service's security without our written agreement, or copy or scrape the Service's data.

The Service, including its software, matching methods, designs, text and trademarks, belongs to Loop Recruit Limited or its licensors. You may not copy, modify, reverse engineer or distribute it without our written permission. You keep ownership of the information you put into Loop and give us the rights we need to run the Service for you.

We will provide the Service with reasonable care and skill. We do not guarantee that it will be uninterrupted or error-free, or that it will lead to a job or hire. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Subject to that, we are not liable for loss of profit, business or data, or for indirect or consequential loss. [CONFIRM: solicitor to settle the liability cap wording]

You can close your account at any time by contacting us. We may suspend or end it if you break these terms. Provisions that by their nature continue (for example intellectual property and liability) survive ending.

We may improve or change the Service. We may update these terms and will give reasonable notice of material changes.

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers may also be entitled to bring claims where they live.

Loop Recruit Limited, Unit 13e, 92 Burton Road, Sheffield, South Yorkshire, S3 8BX. Email: [email protected]